American College of Healthcare Executives Strives for Zero Patient Harm

The American College of Healthcare Executives (ACHE) represents more than 48,000 members focused on advancing healthcare management excellence. ACHE works to improve patient safety and strives to achieve zero patient harm through educational programs and events for healthcare leaders. ACHE joined the Coalition to Improve Diagnosis in May 2019, and they were quick to include Coalition members in their safety education initiatives to help executives make diagnostic quality a priority.

“SIDM’s partnership with ACHE amplifies both organizations’ shared goal of creating a world where no patient is harmed,” said Deborah Bowen, Chief Executive Officer at ACHE. “We are happy to join other members of the Coalition to Improve Diagnosis in taking an active role in improving diagnosis and reducing patient harm.”

In September, ACHE and the Society to Improve Diagnosis in Medicine (SIDM) hosted a complimentary webinar entitled, “Addressing Diagnostic Error: A Top Source of Preventable Harm and Cost.” During the webinar, SIDM Chief Executive Officer Paul Epner, MBA, MEd, and Director of Patient Engagement Sue Sheridan, MBA, MIM, discussed diagnostic error prevention and the implications that these errors have on patient safety.

More than 220 participants gained useful insights they can implement at both the direct care and organizational levels to reduce the impact of diagnostic error. View the webinar recording online to learn more.

In addition to this webinar, each year, ACHE hosts the Congress on Healthcare Leadership, bringing together more than 4,000 healthcare leaders to collaborate, network, and learn. This year, the 2020 Congress on Healthcare Leadership will be held on March 23-26, 2020 in Chicago, Illinois, where Harry Hoar III, MD, associate designated institutional official at Baystate Medical Center, and Suz Schrandt, senior patient engagement advisor at SIDM will present the latest information on diagnostic practices.

Dr. Hoar and Suz Schrandt will focus on the actions that organizations can take to help reduce harm from delayed and missed diagnoses. They will discuss the usage of “Improving Diagnosis in Medicine: Diagnostic Error Change Package," a tool to help reduce patient safety incidents caused by actions during the diagnostic process. Developed with input from clinical practices and organizations, and contributions from subject matter experts, patients, and families, this change package is designed to help users identify the circumstances under which diagnostic errors can occur and engage all team members, especially patients and families. It includes a menu of strategies, change concepts, and specific actionable items that any hospital can implement. At the session, participants will learn to adapt current patient safety processes, to identify error and learn from it, and to institute change as new ideas for diagnostic improvement are discussed.

ACHE’s Congress will also feature a new offering called “Conversations in Safety,” co-hosted by ACHE and the Institute for Healthcare Improvement’s Lucian Leape Institute, where participants will engage with top experts in safety culture during informal conversations focused on essential safety topics.

For more information on the 2020 Congress on Healthcare Leadership, visit its webpage. Learn more about ACHE’s initiatives to reduce patient harm on the ACHE website.