AusDEM 2019
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AusDEM 2019

Save the Date!

We are excited to announce the 2nd Australasian Diagnostic Error in Medicine Conference will take place Sunday 28 – Tuesday 30 April 2019 at the Grand Hyatt, Melbourne, Victoria, Australia. Pre-conference workshops are taking place on Sunday 28 April.

Conference theme: Communicating for safer diagnosis

Diagnosis involves the exchange of information aimed at understanding a patient’s health problem. Accurate diagnosis relies on clear communication between diagnostic teams including clinicians, laboratory and medical imaging staff, and patients and their families. Health information technology can provide tools to support the diagnostic process. Obstacles can break down the flow of information in health care and contribute to diagnostic error. This exciting interdisciplinary conference brings together national and international delegates, patient advocates and experts from a range of domains including medicine, health services, law, linguistics, psychology, pathology, and radiology. Together we will explore problems and solutions to diagnostic error in medicine, and break new ground towards Communicating for safer diagnosis.

At the forefront of improving diagnosis in medicine, the conference will feature practice innovations, advances in education and latest research in the field of diagnostic quality and safety.

Click on the Save the Date flyer below to download and share with your colleagues. 




Carmel Crock, (Convenor), Director, Emergency Department, The Royal Victorian Eye and Ear Hospital

Tracy Clarke, Deputy Director Governance and Assurance, Clinical Excellence Commission

Mary Dahm, Research Fellow, Australian Institute of Health Innovation, Macquarie University

Julia Harrison, Emergency Physician, Senior Lecturer, Monash University

Jill Klein, Melbourne Business School, Professorial Fellow, Melbourne Medical School

Art Nahill, MD, FRACP, Consultant, Auckland City Hospital, Clinical Educator, Faculty of Medical and Health Sciences, Auckland University

Nicolas Szecket, General Internal Medicine, Auckland Hospital, IMreasoning Podcast, Auckland, New Zealand

Amanda Walker, Senior Clinical Advisor, Australian Commission on Safety and Quality in Healthcare

Maureen Williams, Patient Advocate – 40 years experience, Australian College for Emergency Medicine, Behaviourworks - Monash University, Westmead Hospital

Roger Wilson, Chief Pathologist, NSW Health Pathology


Keynote Speakers

Mary Dahm works as a Research Fellow at the Centre for Health Systems and Safety Research at the Australian Institute of Health Innovation at Macquarie University. She is the project lead for a NHMRC-funded partnership project on improving test result management run in collaboration with the Australian Commission on Safety and Quality in Healthcare, NSW Pathology and Health Consumers NSW. Mary is driven by her commitment to conducting innovative, translational research at the nexus of applied linguistics and health services research. She received her PhD in applied linguistics and is particularly interested in studying the impact of health communication on diagnosis and patient safety. Her work also focuses on improving consumer engagement in health services research, drawing on her experience as a health consumer representative in Western Sydney where she was the first consumer representative dedicated to Women’s and Newborn Health at Westmead Hospital, Sydney.



Lisa Sanders is an internist on the faculty of Yale School of Medicine and teaches in the Primary Care Internal Medicine residency program there. She created and writes the biweekly Diagnosis column for the New York Times Magazine. Her column was the inspiration for the hit television series House MD and she was an advisor for the show. These days she is working on a documentary series based on her column to be aired on Netflix in 2019. Lisa is also the author of the New York Times best seller, Every Patient Tells a Story: Medical Mysteries and the Art of Diagnosis. Before Sanders came to medical school she was an Emmy award winning producer for CBS News.

More speakers to be confirmed!


Venue & Location

Grand Hyatt Melbourne
123 Collins Street,
Melbourne, VIC, 3000
P: (03) 9653 4518

Getting to the Venue
Melbourne has two airports, Tullamarine (MEL) and Avalon (AVV). Tullamarine is about 30 minutes from Melbourne CBD, and Avalon is about 1 hour away.

The easiest way to reach the city from either airport is by Skybus. The cost is $19 - $22 each way. Skybus pull up outside the terminal at both domestic and international terminals. Buses run approximately every 30 minutes and match up with flight arrival/departure times.
Buy your ticket at the booth outside the terminal, or else book ahead at

Whether you are traveling from Tullamarine or Avalon, you will be dropped at Southern Cross Station in Melbourne’s CBD. From here you can get a train to Prahran Station which is just over a kilometre walk from the hotel.

Starbus runs for 6am – 7pm each day and will transfer you from Tullamarine Airport to Melbourne Central. The cost is $25 per person one way. For more information and to book, please check their website

Melbourne’s airport terminals each have a taxi rank that is supervised during peak times of the day. Airport supervisors can organise taxis with baby capsules, wheelchair access, five-seaters and maxi taxis for larger groups or station wagons for large amounts of baggage.

The approximate cost from Melbourne Tullamarine Airport to Grand Hyatt Melbourne is $60 one way.

The approximate cost from Melbourne Avalon Airport to Grand Hyatt Melbourne is $140 one way.

Valet Parking is available through the hotel at the rate of $55.00 per 24 hours. The general car park located beneath the hotel is operated by Wilson Parking. If you would like to pre-pay for your guests parking, a minimum of five days' notice is required.

We invite you to visit the website to view Wilson Parking's most current rates and discounts available when pre-booking.

For more information view the Map, Parking & Transportation page of the Grand Hyatt website.

Location Attractions

Whether you have an hour or a week to spare, why not make the most of your time in Melbourne and visit one of the many local attractions. For more information on visit

Melbourne is a food lovers' paradise. From fine dining restaurants, swish eateries to chic rooftop bars, the city thrives on its cafe culture and bustling bar scene. With an array of restaurants, cafes, bars and world famous wine regions within easy access of the city, come and be immersed in a journey of culinary discoveries.

Learn more

Melbourne’s culture is vibrant and alive. Scratch the surface and discover a thriving arts and culture scene. The city is home to over 100 galleries, an array of live music and performing arts venues, world class theatre performances, various museums and unique outdoor public art. View Australian artwork collections and Indigenous culture at the National Gallery of Victoria.

Learn more

Melbourne is Australia’s style capital. From high end fashion labels to well-known Australian designers and individual finds, the city is a premier retail destination. Uncover shopping secrets in the city’s famed laneways, indulge in retail therapy at the major department stores and shopping centres, or explore the myriad of markets to find a unique gift or souvenir.

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Spend time browsing Melbourne’s famous Queen Victoria Market with a range of eclectic products and an exciting mix of global cuisine on offer. Look out for the weekly farmer markets, art and craft and night markets for fabulous food, souvenirs and entertainment.

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If you’re short on time or simply want a local to give you the inside scoop, choose from a range of tours that can take you around the city, through the laneways or along the Yarra River or further afield to regional Victoria including along the Great Ocean Road and Phillip Island.

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Cosy eateries, bohemian bars and eclectic boutiques are just some of the hidden gems you’ll find in Melbourne’s beloved laneways and arcades.

No street is the same, and each arcade has its own individual character and charm steeped in history and culture.

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Melbourne’s pleasant all-year-round weather makes it ideal for exploring the city’s many historic and picturesque parks and lush gardens.

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Conference Sponsors & Supporters

The Conference Organisers gratefully acknowledge the generous support provided by the following organisations:

Major Supporter




Mailing List

The best way to stay up to date with the conference is to join the mailing list.

Contact us

2nd Australasian Diagnostic Error in Medicine Conference Secretariat
ASHM Conference & Events Division
LMB 5057, Darlinghurst, NSW 2010
T: +61 2 8204 0770
F: +61 2 8204 0782

ASHM Conference & Events Division is an independent division within the Australasian Society for HIV, Viral Hepatitis and Sexual Health Medicine (ASHM), specifically established to support the medical, health and scientific sectors via the delivery of professional, memorable, and successful conferences and events.

Society to Improve
Diagnosis in Medicine
1501 Hinman Ave, #7B
Evanston, Il 60201